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Privacy Policy:

What information do we collect via the Website?

We collect two main types of information from online visitors to Rate Your Landlord:

  • - Tenant Reviews
  • - Site usage information (from session cookies and log files).

1. Tenant Reviews

To submit a review, tenants must give their name and email address. This information is only used for Rate Your Landlord to communicate directly with tenants about their reviews and is not published on the website or shared with third parties in the usual course of events. However, in the event of a legal claim that a review breaches the terms of use of this Website then your details may be disclosed to third parties as part of legal proceedings.

2. Site Usage Information

Information about user activity on the website is collected using cookies, you can find out more about this on our cookie information page.


This site has numerous security measures in place to protect the loss, misuse and alteration of the information under our control. The measures include passwords, hosting on secure servers, encryption, backup tapes, and conventional locks and alarm systems. However, we cannot guarantee that the measures in place are (or will remain) adequate.

What happens when I link to another site?

This website contains links to other Websites, both those of partner organisations and of other organisations. This privacy policy applies only to our site, so you should always be aware when you are moving to another site and read the privacy statement of any site which collects personal information.